Privacy Policy

ONE PLUS ONE DESIGN (“we,” “us,” “our”) operates the website https://www.oneplusonedesign.ca (the “Site”). This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our Site and use our services.

By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access or use the Site.

1. Information We Collect

We collect information that you voluntarily provide and information that is automatically collected when you use the Site.

A. Personal Information You Provide

You may choose to provide us with certain personally identifiable information (“Personal Information”), including but not limited to:

  • Contact details: name, email address, phone number

  • Billing information: address, payment details

  • Account information: username, password

  • Content you submit: messages, comments, feedback

Examples of when we collect this information:

  • Contact forms

  • Newsletter sign-ups

  • Account creation

  • Purchases

B. Automatically Collected Information

We may automatically collect information about your device and usage, including:

  • IP address

  • Browser type and version

  • Operating system

  • Pages visited and time spent

  • Referring URLs

  • Device identifiers

  • Usage patterns

This information is collected via:

  • Cookies

  • Web beacons

  • Analytics tools (e.g., Google Analytics)

2. How We Use Your Information

We use the information we collect for purposes including:

  • To provide, operate, and maintain the Site

  • To process transactions

  • To communicate with you (email, support)

  • To send updates, newsletters, and marketing materials

  • To personalize your experience

  • To improve our products and services

  • To analyze trends and usage

  • To comply with legal obligations

3. Legal Bases for Processing (Where Applicable)

If you are located in regions with specific privacy laws (e.g., GDPR):

  • We may process your Personal Information based on:

    • Consent

    • Performance of a contract

    • Legal obligation

    • Legitimate interests (e.g., analytics, improving the Site)

4. Sharing Your Information

We may share your information in the following circumstances:

A. Service Providers

Third-party vendors that help us operate the Site (hosting, analytics, payment processors).

B. Legal Requirements

If required by law, to respond to legal process, or to protect our rights.

C. Business Transfers

In connection with a merger, acquisition, or sale of assets.

D. With Your Consent

When you have expressly consented to share your information.

5. Cookies & Similar Technologies

We use cookies and similar technologies to:

  • Recognize your device

  • Remember your preferences

  • Track usage and analytics

You can control cookie preferences through your browser settings. Blocking cookies may affect Site functionality.

6. Third-Party Links

Our Site may contain links to third-party websites not operated by us. We are not responsible for the content or privacy practices of those sites. We encourage you to review their privacy policies.

7. Data Security

We implement technical and organizational safeguards to protect your information. However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

8. International Data Transfers

Your information may be processed or stored in countries outside your home jurisdiction. You authorize such transfers by using the Site.

9. Your Privacy Rights

Depending on your location:

You may have the right to:

  • Access your personal information

  • Correct inaccuracies

  • Delete your data

  • Restrict or object to processing

  • Data portability

  • Withdraw consent

To exercise these rights, contact us using the details below.

10. Children’s Privacy

We do not knowingly collect Personal Information from children under 13 (or a higher age where required by local law). If you believe such data has been collected, please contact us to remove it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on the Site with a new effective date.

12. Contact Us

If you have questions, concerns, or requests about this Privacy Policy, please contact:

One Plus One Design
Website: https://www.oneplusonedesign.ca
Email: [your support email]
Phone: [your business phone]
Address: [your mailing address]